The surgery will be closed for staff training on
Thursday 5th September 13:30 - 16:30
If you require urgent medical assistance or advice that cannot wait until the surgery re-opens, please hang up and dial 111. Calls to the NHS 111 service are free from both landlines and mobiles (although pay-as-you-go mobiles must have at least 1p credit).
If you have a life threatening medical emergency please dial 999 and ask for an ambulance.
PLEASE READ BEFORE BOOKING INTO THE
MINOR ILLNESS & INJURY CLINIC
Minor Illness & Injury Clinic is a very busy Nurse lead walk-in service for registered patients at Stour Surgery. The following are NOT APPROPRIATE and we respectfully ask you not use the clinic for:
An ongoing or longstanding problem
Chronic illness which your GP is treating you for
BP, HRT, pill checks or commencement
Dental problems (please refer to your dentist)
Moles and skin lesions
Diarrhoea and vomiting
Viral illness for less than 5 days (Please see pharmacist)
Our staff will be happy to help you if you are unsure. Please ask at Reception.
Patient Online Access
If you would like to use online access for renewing your prescription, booking a call back with your GP or viewing your medical record please complete the registration form. When handing this form in to Reception, please ensure you have a form of photo identification.
Download Registration form
We are currently seeking views on proposals that could mean changes to local healthcare. These changes will affect every resident of Dorset and it is important that you understand the preferred proposals and provide us with your opinions on the proposed changes.
At Stour Surgery we want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know by completing the attached questionnaire. Help Us to Help You
We want to know if you need a British Sign Language interpreter or advocate, if we can support you to lip read, use a hearing aid or communication tool or require information in Braille, large print or easy read. Please ask at reception when you arrive for your next appointment, or call us on 01202 464500
(Site updated 10/09/2019)