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Repeat Prescriptions
Ordering your prescription
Please allow 2 working days for us to process your prescription
Please note that prescription requests received via a pharmacy will take 4 working days to be ready for collection
Order with the Airmid App
You can order your repeat prescription online using Airmid
Request medication and re-order your repeat medication directly through Airmid.
Use the NHS App
Stour Surgery would like to invite you to use The NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your Prescription record at the Practice.
Order Online with SystmOnline
You can order your repeat prescription online using SystmOnline
You can order your repeat prescription online using SystmOnline.
The system remembers which medications you are on and makes requesting repeat prescriptions faster and easier.
Use eConsult
You can order your repeat prescription online using eConsult.
You can order your repeat prescription online using eConsult.
Your Local Pharmacy
Pharmacies offer a prescription collection service from our Practice
Your pharmacy can also order your medication on your behalf.
This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
In Person
You can drop your prescription request into the surgery using the red prescription box on the left hand side in the foyer.
Alternatively, you can submit a handwritten request.
You may also write out an order for someone else, providing you include the patient's name and date of birth and requested medication.
By Post
You can post your prescription slip or written request to us at the Practice
You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery.
Please allow at least seven days if requesting your medication by post.
Prescription Team
Our prescription clerks perform important tasks such as issuing repeat prescriptions and dealing with any prescription queries that you may have. You can phone them on 01202 464500 (option 2)
Please note our prescribing clerks are unable to take prescription requests over the phone. To request a prescription, please use one of the methods listed above.