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Pharmacy Hours Below

Saturday 24th December (Christmas Eve) - CLOSED

Sunday 25th December (Christmas Day) - CLOSED

Monday 26th December (Boxing Day) - CLOSED
Tuesday 27th December (Bank Holiday) - CLOSED

Saturday 31st December - CLOSED

Sunday 1st January (New Years Day) - CLOSED

Monday 2nd January (Bank Holiday) - CLOSED

The Surgery will be open as usual from 8.30am - 6.00pm on all other dates over Christmas & New Year!

* * * * * * *



Christmas Day - Sunday 25th December - The Grove Pharmacy BH23 2FQ 15.00 - 17.00

Boxing Day - Monday 26th December - Boots Saxon Square BH23 1QB 10.00 - 16.00

Bank Holiday - Tuesday 27th December - Boots Saxon Square BH23 1QB 10.00 - 16.00

New Year’s Day - Sunday 1st January - Sainsburys Instore BH23 4RY 10.00 - 16.00

Bank Holiday - Monday 2nd January - Boots Saxon Square BH23 1QB 10.00 - 16.00

Welcome to Stour Surgery....

We hope that you will find this site informative and easy to use. Should you require any further information, please do not hesitate to contact us. Your feedback and comments are very important to us - please let us know how we can improve our services or make this website better.

Take the Friends and Family Test

Stour Surgery is a "Quality practice"

Stour Surgery prides itself on providing high quality patient care, and as part of that constantly monitors all areas including:

  • Standards of clinical care
  • Access for patients
  • Management systems
  • Equipment and procedures
  • How our nurses (both practice and Community) work
  • How the receptionists and telephonists deal with patients and callers.

The practice has consistently gained very high results in annual patient satisfaction surveys and with the government Quality Outcome Framework. The access systems adopted by the surgery have been accepted as good practice and published as an example of improving patient contact and service.

Stour Access System: A new way to handle appointments

Accessible Information

At Stour Surgery we want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know by completing the attached questionnaire. Help Us to Help You

We want to know if you need a British Sign Language interpreter or advocate, if we can support you to lip read, use a hearing aid or communication tool or require information in Braille, large print or easy read. Please ask at reception when you arrive for your next appointment, or call us on 01202 464500

Summary Care Record – Additional Information

You can now choose to include more information in your summary care record (SCR) such as significant medical history, immunisations, patient preferences and particular care needs. Your GP may recognise that having additional information in your SCR will be of benefit to you & may suggest this change. Read more.

For further information visit

Online Access

If you would like to use online access for renewing your prescription, booking a call back with your GP or viewing part of your medical record please complete the registration form. 

Patient Leaflet

Download Registration form

(Site updated 21/12/2016)
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