Practice Information

Our aim is: “To provide the best possible clinical care, to have respect for the patients, their family and carers at all times, to respond to their needs and to the needs of the local community

Image of a female doctor during a routine appointment

Stour Access System

A new way to manage GP appointments

Put simply, patients get the most senior clinician available – their GP – to carry out their triage and make a decision about who the patient needs to see next. This is done over the phone. If an appointment is needed, the GP sorts that out there and then. Or the doctor may be able to provide care by phone, with no need for face-to-face contact. If a nurse appointment is needed, or a hospital appointment for tests, the GP also arranges this on the phone.

This approach is called the Stour Access System and is being promoted through the NHS Institute for Innovation and Improvement as an example of good practice

Registration

It is quick and easy to register with a GP using our simple online GP registration form.

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Accessibility Needs

We want to get better at communicating with our patients and ensure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.

Accessibility

Disability Access

Accessibility Needs Form

Meet Our Team

Find out more about the GPs who work at Stour Surgery

The Practice Team are here to welcome you to the practice and to help book your appointments, collect your prescriptions and handle your queries.

SEE OUR TEAMS PAGE

See Our Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Alternatively, if you've had a bad experience we'd also like to know. Please contact us and let us know how we can improve.

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

SEE OUR RESULTS

Our overall CQC Rating was: GOOD

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

SEE THE FULL REPORT