Contact Us

Life Threatening - Go to A&E or call 999

If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening.

Find A&E services

Urgent Care Centres

If you or someone you know has an urgent condition, such as break or sprain, cuts or grazes, fever or rashes

Find Urgent Care Services

NHS 111

If you or someone you know is feeling unwell or perhaps there is no GP to call. Free non-urgent medical advice is available 24/7 via NHS 111

Use NHS 111 when it's a concern, but less urgent than 999.

The NHS non-emergency service.

VISIT NHS 111 ONLINE

NHS 111 is the NHS non-emergency service. It's fast, easy and free. Visit the website or call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Pharmacy

If you or someone you know has a minor ailment, bites or stings, upset stomach or needs medication advice.

Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

FIND A PHARMACY

Self Care - Visit our Health Zone

Help and support from national and local organisations and assessments to help you monitor your condition

Visit our Self-Help Zone

Appointments

I need to book an appointment

Visit our appointments page

Contact the Practice

Non-medical or administrative queries, cancel an appointment and feedback or complaints

Contact us online

Update your medical record

Change contact details

Get test results

Get a sickness certificate

Cancel an appointment

Make a complaint

Call the Practice: 01202 464500

Please note all telephone calls in and out of the surgery are recorded.

Making a Complaint

If you are unhappy with any aspect of you care or service, please let us know as soon as possible.

We operate an in-house practice complaints procedure as part of the NHS system for dealing with complaints. Our complaints system needs to meet national criteria.

We hope that most problems can be sorted out easily and quickly, often at the time they arise. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let us know as soon as possible. Complaints should be addressed to our Practice Manager.

More information is available on our complaints policy page

Friends & Family Test

We welcome feedback to tell us what we are doing right and what we can improve.

Friends & Family Test Page